My Two Cents for Zalora Malaysia

Zalora Malaysia is where i will shop online for clothes. It is a great platform for people like me who hates to queue, drive and find parking. Not only Zalora Malaysia offers a huge range of brands for clothing but also accessories and shoes, all the women’s needs.

I can say that i am very loyal with Zalora Malaysia. I have been their user since 2013 when i was just started working and i am still buying clothes with them now. As a loyal user for Zalora Malaysia apps and web version, here are suggestions or ideas i would like to propose to Zalora.

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How to return Zalora products?

Today is 11th June 2014, my bank account will go to zero in 1 more week, my salary is all gone and I left Rm200 to survive through this month.

Enough of the sadness, I bought these from Zalora.

Zalora- Return

Zalora- June

Zalora- Return

Zalora- June

I bought a basic dress, a pair of ballerina and a mng tee.

Ezra  Basic Skater Dress

Ezra Basic Skater Dress

Mango Flecked T-Shirt

Mango Flecked T-Shirt

Red Modani Classic Ballerina Flats

Red Modani Classic Ballerina Flats

But too bad, the ballerina size is too small for my feet and the mng tee is too big even for a M size! So, i need to return these 2 products back to Zalora.

First, fill in the reason why you want to return the products on the invoice.

Zalora- Return

Zalora- Return

Then put back the products into the Zalora box. If you purchase only clothes, you will get a plastic parcel bag from Zalora. But sometimes, they might forget to put it in your parcel. In that case, you need to buy the parcel bag from Poslaju or put the return products inside a box and buy the cheapest brown paper, the price should be below Rm1. 1 long paper roll, same size as mahjong paper. Wrap the box with the brown paper and bring to Pos office. Remember to put the invoice inside the box too.

Repack! Fill in the details on the poslaju slip.

Zalora- Return

Zalora- Return

Zalora- return

Zalora- Return

Bring to pos office > Get a number > Wait till your turn > Tell the officer you want to return Zalora > You will be asked to fill in a pink form with Zalora address and your signature > Wait the officer processing your parcel > Get the copy of the poslaju slip > Go back/ go home > Wait 2-5 days ( depends your location) for Zalora to process your returns. > Get back store credits > Buy again!

That’s it, easy peasy lemon squeezy.

Hopefully, there will be a discount code for me to do next purchase. I really like the shoes, but I need to get 1 size bigger. I bought the shoes with 15% discount and Zalora will only return the price after discount as store credits.

ps: You are welcome to use this code to get 15% off from your order.

ZBAPN2M

no expiry dates, you can use it anytime but only for your first order.

It’s time for Zalora again!

I think i am addicted to Zalora. I’ve browsing through their website almost everyday to check for new items/ discounted goodies. Behold, below is my new haul form Zalora this month.

Scuba Tux Blazer by River Island

Scuba Tux Blazer by River Island

I’ve been working for 2 years plus and still do not have a proper blazer so this is my first blazer and i like it. At first, i wanted to buy Mango Blazer because it was on sales! 30% off for the blazer, but i missed the sale time. So, i browse through again to get another one. When i saw this lovely piece was on 40% sales, without a second thought, i put this in my cart.

 Short Sleeved 2in1 Floral Dress  by Kei and Kori

Short Sleeved 2in1 Floral Dress by Kei and Kori

I thought this is a fake 2 pieces dress but it is real 2 pieces, combo of a dress and a knitted tops. I like the flora dress, it’s very cute and match well with the tops.

Scuba Tux Blazer by River Island

Scuba Tux Blazer by River Island

I am happy the blazer can goes well with most of the dresses in my wardrobe.

Perforated Lace Up Oxford  by Ezra

Perforated Lace Up Oxford by Ezra

I love this pair of shoes. It’s very comfy, do not have to wear socks and looks great with dresses.

I’ve made a return for a dress that is out of my expectation last 2 weeks and I am very pleased that Zalora responded my request promptly and suggested to return me with money but not store credits. The belt that comes along with the dress was stuck together and i don’t really like the dress after trying it out.

zalora after sale service

zalora after sale service

I am impressed with the after sale service because i do not know any other online or offline retail shops that offer this kind of service. I don’t like, i return it and get back same amount of store credit so i can get other stuff.

ps: you are welcome to use this code to get 15% off from your order.

ZBAPN2M

no expiry dates, you can use it anytime but only for your first order.

ps: please use the code.

ps: I would like to thank Ms Chew, Ms Sharifah & Ms Nurdyana for using the code.

Shopping Experience From Zalora Malaysia

It was a payday and I was spammed by Zalora discount sales newsletter. Next thing i remember, i was making payment for the cart.

Confirmed order on Sunday night, and i received the parcel on Tuesday morning. I am very pleased with the speedy delivery. Last few parcels were packed with parcel plastic and this is the first time my order came with a box. Me like box.

Zalora Parcel

Zalora Parcel

I bought a dress and a pair of sunglasses.

Zalora Shopping Haul

Zalora Shopping Haul

Vero Moda dress with discount.


But they forgot to send me the slash tie. Contacted with customer service and explained the missing item on the same day i received the parcel.

Zalora customer service

Zalora customer service

And i received the slash tie next morning!

Vero Moda Camu Short Dress Mix

Vero Moda Camu Short Dress Mix

So, me is happy now. Or wait, maybe not, Zalora is having GP Sales now. I must not buy anymore dresses, my bank account is draining.

Zalora, y u do dis to me.

Take this code when you check out to get 15% more discount
ZBAPN2M