How to return Zalora products?

Today is 11th June 2014, my bank account will go to zero in 1 more week, my salary is all gone and I left Rm200 to survive through this month.

Enough of the sadness, I bought these from Zalora.

Zalora- Return

Zalora- June

Zalora- Return

Zalora- June

I bought a basic dress, a pair of ballerina and a mng tee.

Ezra  Basic Skater Dress

Ezra Basic Skater Dress

Mango Flecked T-Shirt

Mango Flecked T-Shirt

Red Modani Classic Ballerina Flats

Red Modani Classic Ballerina Flats

But too bad, the ballerina size is too small for my feet and the mng tee is too big even for a M size! So, i need to return these 2 products back to Zalora.

First, fill in the reason why you want to return the products on the invoice.

Zalora- Return

Zalora- Return

Then put back the products into the Zalora box. If you purchase only clothes, you will get a plastic parcel bag from Zalora. But sometimes, they might forget to put it in your parcel. In that case, you need to buy the parcel bag from Poslaju or put the return products inside a box and buy the cheapest brown paper, the price should be below Rm1. 1 long paper roll, same size as mahjong paper. Wrap the box with the brown paper and bring to Pos office. Remember to put the invoice inside the box too.

Repack! Fill in the details on the poslaju slip.

Zalora- Return

Zalora- Return

Zalora- return

Zalora- Return

Bring to pos office > Get a number > Wait till your turn > Tell the officer you want to return Zalora > You will be asked to fill in a pink form with Zalora address and your signature > Wait the officer processing your parcel > Get the copy of the poslaju slip > Go back/ go home > Wait 2-5 days ( depends your location) for Zalora to process your returns. > Get back store credits > Buy again!

That’s it, easy peasy lemon squeezy.

Hopefully, there will be a discount code for me to do next purchase. I really like the shoes, but I need to get 1 size bigger. I bought the shoes with 15% discount and Zalora will only return the price after discount as store credits.

ps: You are welcome to use this code to get 15% off from your order.

ZBAPN2M

no expiry dates, you can use it anytime but only for your first order.